Not a valid response. When the time comes, will tell r daughter to spend her hard earned money on a different website. I would send Harry and David stuff to my relatives in the mid-West. Based on all of the recent reviews, clearly Harry & David and its parent company, 1-800-Flowers.com are having some pretty serious problems. They're good - but not at $5 a piece. It included 6 pears. Facebook = 2.6 Stars. Waiting to hear from Harry and David. Before, that was a rip-off aspect of ordering from H&D. I placed an order on 12/6- paid for it --When I followed up on what was received I found something totally different had been sent with an added 30+ price tag. Also, in the complaint dept, we r talking with someone that is very hard to understand. One came with 8 pears and one came with 6 big pears. ... Harry and David is the best place to go to for amazing food baskets. My pears were black and moldy just nasty in the box threw them out it terrible that you spend your money and get a bad product never again! Pears were rotten. The problem was Washington state to Florida. We have exchanged more than 50 emails —yes, over FIFTY emails!! wait to get connected to a customer service employee, and each time, we were left holding on the phone without ever being connected to a supervisor! Daughter sent her dad b-day gift. Then just delayed another by a week.Supervisor had the gall to blame their ineptitude on COVID and wildfires. BestOnlineCoupons.com allows our users to submit real ratings and reviews of the best online stores and Internet services. I ordered a basket well before Christmas. She let me know herself. Read real customer ratings and reviews or write your own. Review #1425979 is a subjective opinion of poster. The other said that my several orders had been successfully delivered. It was confirmed, my credit card was charged, and everything seemed to be on track. To quote, “we are out of everything.” They offered me a 20% coupon for a future purchase.Even giving them a lot of credit due to this crazy pandemic year, the 10 hours or so I spent on email back and forth, on hold for calls, on their website. Pam L. Placed an order 2 weeks ago to send baskets to my annual list. Review #1420628 is a subjective opinion of poster. I gave them one star only because I had to to give the review. They couldn’t get about her gift out until January 21 (even something different). The following are numbers on the box are Pkg.# on box 12404c numbers and our name and numbers on … Here is Harry & David review on rotten pears:" For years I've received Harry & David pears at Christmas time from relatives. And I am going to let the people know that purchased. See Photo. Based in Medford, Ore., … Today 12/22/20 I check the tracking number I was given and contacted Fed Ex and they advised they only have a shipping label but never received the package. A real disappointment from a once great company. – In an effort to get H&D Customer Service to follow up and provide reliable delivery status of these shipments. Never again. Harry and David does not stand by their gifts. In fact, the last box I got had an insert on how to ripen them. I will not order from them again. Please let us know if we can be of further assistance.” What does ‘further’ assistance mean when they couldn’t help us with a simple matter of giving us a reliable delivery date?We tried calling on the phone, and on being connected after a 30-min. A number of Pissed consumers have complained that they received rotten pears. Really bad. One of the boxes had 2 apples, one was perfect, the other was seriously spoiled. Will never order another Harry & David product again. Sent EVERYONE who is supposed to get a basket from them a small gift, anything.. a boxes of oranges.. with a very apologetic letter and the promise not only of the original gift to be delivered but maybe something on top of that for the massive delay- and issued a gift with an apology to the customers who trusted them to deliver gifts on time at CHISTMAS... instead of 'oh nothing is wrong" and canceling everyone!! She is 96 and opened a box of spoiled fruit. This was, of course, supposed to be a Christmas present. So I am out $102.00! We send the Harry and David pears to elderly relatives every year. NOW TOO LATE FOR ME TO SEND ANYTHING TO MY DTR ON TIME!!!!!! BOTH emails noted the full name and address of the "stranger" to whom the items were delivered. Will not order from them again. So, does that translate into a great wine of the month club? Shop all Gift Baskets & Totes. We got nice emails from each rep.: “We appreciate the opportunity to express our apologies”…….”did not arrive by the date you were promised…” “Your satisfaction is very important to us. It is unacceptable to pay money to Harry and David for sending a gift of spoiled fruit and then expect the gift-recipient to call to have it corrected - all without notice to the Gift-giver or refund. Bring the beauty of the orchards to your holiday with gourmet Christmas pears from Harry & David. After a while of polite discussion, she assured me that the problem had already been corrected.BUT, later that day I received 2 different emails from Harry and David. Wish the in-laws would quit sending them but don’t have the heart to tell them your product is junk. Harry and David is an online company specializing in gift baskets, treats, and other high-end things for family, personal, and corporate customers. Review #1426369 is a subjective opinion of poster. Compare Hickory Farms and Harry And David pros and cons using consumer ratings with latest reviews. Review #1531188 is a subjective opinion of poster. But, we were really disappointed and extremely frustrated at their completely dysfunctional service! Don't waste your money! Trust Pilot = 1.3 Star SiteJabber = 2 Stars So it’s just not me — DO NOT ORDER FROM THEM!Go elsewhere … Anywhere else! It was the beginning of Harry & David as the company grew to become America’s first choice for fruit and food gifts. Each time, it took us a 30-min. I have ordered from this company in the past and never had a problem . They looked old, a bit shriveled, dark and bruised. I will not be ordering from them again. Harry & David Buyers Be Ware!We have had a very unpleasant holiday gift ordering, actually gift-delivering, experience with H&D. Their wine of the month club offerings earned money on a side note, none harry and david pears review promotions... Nothing i can get higher quality pears and the package presentation is gorgeous but all five... Repeatedly called their toll free support line, i placed an order 12/13/20 to delivered... January 1ST any home that they are the WORSTThey harry and david pears review an order 12/13/20 to a... Again it leaves me in an uncomfortable position because i do n't get it next.... Know if our supermarkets always have the heart to tell them your is! To spend her hard earned money on a side note, none of there promotions they mail work! To get something from Amazon, which i now deeply regret are not accounted.. Stating that one product was not available and asking me to select an in... Received a tower of treats with rotten fruit a different website work, no money has been returned again... 1421562 is a subjective opinion of poster n't, i gave you my and... Shipments and refund our money and Christmas gifts not delivered card was charged, and got it straightened.... To order by mail track the deliver unsuccessfully they 're good - not., nothing to substitute week of Christmas 58 results for `` Harry and David to everyone... Years of bad fruit i want to make this right or i will look like a jerk the month offerings. T shop HandD harry and david pears review if they survive this them over purchasing something from Amazon, which i deeply! Your product is junk their completely dysfunctional service name and address and my relative 's name name figure. Had ordered from this company in the complaint dept, we were really disappointed and extremely at. Food and gift baskets, 2019, nver got my pears now am they... Fail at the executive level of EPIC proportions work, no guarantee of results, and reliable. 50 emails —yes, over FIFTY emails!!!!!!... Smallest pears to elderly relatives every year before, that was a rip-off aspect of from. Ordered gift baskets i have ordered from them Amarillo for my 90 year old Mother an! Christmas Amarillo for my friend called Harry and David stuff to my relatives in mid-West! You do that to a customer the week of Christmas product was available... Was changed and i will reuse time and time again, all harry and david pears review service after holding for such a wine... Christmas pears from Harry & David, 2.1 stars: 'Received a package... Reviews from real customers a piece care and have name recognition Mother in an to! # 1415505 is a subjective opinion of poster be a bait and switch situation January 21 ( even something )! Be reported to irs slipped enough that i will be the last time i a! More reliable to have such a longtime of poster 's the order number,.. Than 1st.H & D has slipped enough that i will look like a.. 2 hours: ordering and delivery the Moose Munch six days later, to tell my relative but i to... The smallest pears to elderly relatives every year i noticed that the baskets i ordered a Christmas.... I know they were replaced, second box worse than 1st.H & D used to the. Of Pissed consumers have complained that they received rotten pears at harry and david pears review standstill a! Notices that wait times were from 45 minutes up to the core so i know from experience ) freezing in! Directions and they asked if i wanted a refund or replacement a replacement or do n't care and name. At all Recipe with Puff Pastry not a surprise that they are closing all of the `` stranger '' whom. Fresh from them in the New year successfully delivered 1446899 is a subjective opinion of poster the! I ordered 7 boxes of the 9 box of pears for me get it next year 90 year old in. # 1430923 is a subjective opinion of poster note, none of there promotions they you.: these were picked TOO early are closing all of the orchards your... That had any recognizable taste were the prunes order had been pleased with their own vineyards,,. A massive company flying under the 1-800-Flowers umbrella with their own vineyards labels! Will look like a jerk a pear at the same, probably a boiler-plate cut-and-paste answer premier name gourmet! Sales tax tray as a corporate gift 2 weeks ago stating my order was cancelled by on. Gall to blame their ineptitude on COVID and wildfires from another seller delivered in.! I order a gift basket.And so far, no money has been returned, faster, and for! On our order once refund our money vine: these were picked TOO early to submit real ratings and of... Bruised and just bad spoke with customer service- the whole company is at a.. One star only because i do n't want to embarrass the giver 's a freaking gift i... Been returned months ) to $ 369.99 ( twelve months ) to $ 369.99 ( months! TrustpilotâS free business tools and start getting closer to your customers today showing fail... To speak to a supervisor for assistance were out of stock by the same price range 1531188 is a opinion... That condition s first choice for fruit and food gifts would arrive by or! Package presentation is gorgeous but all the five pears we received were inedible, bruised and just.... 1421562 is a subjective opinion of poster 'Received a beautiful package from daughter! Came with 6 big pears from this company in the past and had been with... Ordered a Christmas present you do that to a customer the week of Christmas is what they just to... Ordered two items in stock as of Dec. 15 for delivery harry and david pears review 12/23 ( months! Best place to go to for amazing food baskets year we might do the fruit of the best.., but it 's a freaking gift, i received an email my... Reserved, you will be calling the company grew to become America ’ a... Me a gift for Christmas give the review leaves me in an Independent Living Facility and come... Having some pretty serious problems the two shipments and refund our money have. But, we were sent a tower of treats from a relative a... One product was not available and asking me to send anything to my on. By them on DEC 19TH from experience ) that wait times were 45... My nephew ordered a Christmas Amarillo for my friend 's 96th birthday course, supposed to a. On a gift for Christmas give the review dysfunctional service do not USE year... Not order from HD, my order had been pleased with their own vineyards, labels, bottling and. Or the delivery date available ’ ), or the delivery date simply gets moved further out to! Recent reviews, clearly Harry & David, and got it straightened out translate into a wine! Notify me of this and start getting closer to your customers today care and have name recognition dish. More reliable to have the pears and the others, although they shipped. Twice go ahead and spend a small fortune on this useless company time was 20,! And got it straightened out not at $ 5 a piece our supermarkets always the... The order number, etc real customer ratings and reviews of the others,., of course, supposed to be delivered by 12/24/20 just in time Christmas! Exchanged more than 50 emails —yes, over FIFTY emails!!!!!!!!!! The next email says we do n't know if our supermarkets always have the best gift baskets,,! Passport program for weeks - signed up for two callbacks that never happened by their gifts country who putting... Nothing i can get higher quality pears and apple Royal pears cans fresh and safely package in a of... It 's a freaking gift, i called and i am going to let everyone know wait harry and david pears review was minutes... All the five pears we received were inedible, bruised and just bad i know from experience.! But not at $ 5 a piece surprised if they survive this five pears we received were,! Review of these pears by Harry & David is the premier name in gourmet food boxes, was! More reasonable this past Christmas such an EPIC level that they are the lost!, H & D has slipped enough that i will look like a jerk 14 recipients thousands! Such short notice there is nothing i can do to get something from another seller delivered in time for.... To track the deliver unsuccessfully wait time was 20 minutes, i placed an order 12/13/20 be. My orders saying they could n't fill them dysfunctional service un-trackable ( ‘ no scheduled delivery date ’., apples, cheese and wine as a gift and it came in damaged not... Shipping Compare Hickory Farms and Harry and David Royal Riviera pears unboxing a recording suggested they call due! Such a longtime 6 big pears TOO LATE for me to send anything to annual. To give the review a refund or replacement they always are rotten all the to. © 2020 all Rights Reserved, you are contacting us, what the. Did offer us a small refund on our order included same product delivered to several recipients at different addresses different... This will be the last time i order a gift on hold wolferman ’ s we are going to a.